Who we are
Nungu Solar (“we”, “our”, or “us”) is a solar energy solutions provider based in South Africa. We specialize in residential and commercial solar installations, backup power systems, and related services. Our website address is: https://nungusolar.co.za.
Information We Collect
When you request a quote or contact us through our forms, WhatsApp links, email, or phone, we collect your name, email address, phone number, and the details you provide (for example suburb/postcode, property type, preferred contact time).
We also collect limited technical data such as IP address and browser type via cookies for security, spam-prevention, and site performance. We do not collect South African ID numbers, financial details, or other sensitive personal data.
Comments
How We Use Your Information
We use the information we collect to:
- Provide you with solar installation quotes and related services.
- Contact you about your inquiry, booking, or service.
- Improve our website performance and security.
- Comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Media
If you upload images or documents to our website (for example, when requesting a quote or sending project details), please ensure that no sensitive location data (EXIF GPS) is embedded in the files. Visitors to the website may be able to download and extract any location data from uploaded media.
Cookies
Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device that allow us to remember your preferences, improve website performance, and measure advertising effectiveness.
You can choose to disable cookies in your browser settings. However, please note that some parts of the website may not function properly if cookies are disabled.
Embedded content from other websites
Embedded Content from Other Websites
Articles, blogs, or service pages on this site may include embedded content (e.g. videos, images, or maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who we share your data with
Who We Share Your Data With
We do not sell, rent, or trade your personal information to outside parties.
Your information may only be shared with:
- Our internal team members to respond to your inquiry or provide services.
- Trusted service providers (such as email or hosting platforms) who help us operate our website and deliver our services.
- Legal authorities if required to comply with the law.
How long we retain your data
How Long We Retain Your Data
We only keep your personal information for as long as it is necessary to fulfill the purposes described in this policy.
- Quote requests and contact form entries: kept for up to 12 months for customer service purposes.
- Customer records: retained as long as you remain a client, and as required for legal or accounting obligations.
- Website analytics data: retained for up to 14 months.
You may request deletion of your personal information at any time by contacting us.
What rights you have over your data
What Rights You Have Over Your Data
You have the right to request a copy of the personal information we hold about you. You may also request that we update, correct, or delete your information.
If you have submitted a quote request, you can ask us to erase your personal data from our records. This does not include any data we are required to keep for administrative, legal, or security purposes.
To exercise your rights, please contact us at https://www.nungusolar.co.za
Where your data is sent
Where We Send Your Data
Form submissions may be checked through automated spam detection services.
We may also use secure third-party tools (such as email platforms or analytics providers) to process your information, but only to help us deliver services and improve performance.
Your Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Nungu Solar
Email: info@nungusolar.co.za
Phone: +27127556842
Website: https://nungusolar.co.za
Thank you!
We’ve received your request for a free solar quote.
A member of the Nungu Solar team will contact you shortly to discuss your energy needs.